1. Delivery Guarantee:
We guarantee the delivery of products based on the information provided by Canada Post. If Canada Post’s website indicates that the product has been delivered, we consider it delivered. Please ensure that the shipping address entered is accurate to avoid delivery issues.
2. Shipping Address Responsibility:
Owl Pharma takes no responsibility for lost orders due to incorrect shipping addresses provided by the customer. It is the customer’s responsibility to ensure that the shipping information is accurate and up-to-date.
3. Lost Shipments:
In the rare event that a shipment is confirmed lost because of our fault, Owl Pharma will issue store credit for the value of the lost items. This credit can be used for future purchases on our website.
4. All Sales Are Final:
All sales made on Owl Pharma are final. We do not offer refunds or exchanges. Please review your order carefully before completing the purchase.
5. Order Cancellation:
Once an order is placed, it cannot be canceled or modified. Please double-check your order before confirming the purchase.
6. Prescription Medications:
For prescription medications, it is the customer’s responsibility to provide accurate and up-to-date information. Owl Pharma reserves the right to verify and validate that information before processing orders.
7. Compliance with Laws:
By using our services, you agree to comply with all applicable laws and regulations regarding the purchase, use, and sale of products. Owl Pharma reserves the right to refuse service to anyone for any reason at any time.
8. Changes to Terms:
Owl Pharma reserves the right to update, change, or replace any part of these Terms and Conditions. Any changes will be effective immediately upon posting on this page.
Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].
Last Updated: Dec 01, 2023
